Christian was very helpful and explained the process very well. Although it was my first time using Big Yellow Self Storage, I was confident that I would have no problems.
Ricky & Ismail were extremely helpful. I had an issue with my unit and they sorted me out quickly and easily - completely hassle free
Easy
Very well
From initial contact to moving in I found this experience to be stress free as well as all staff members very accommodating especially Riccki who went above & beyond to meet my requirements. Fantastic customer service. Thank you
All processes were easy and it only requires one trip to show your ID &lock and you are set up.
Johnny was great at the north Finchley branch! MAde the whole process stress free!
Ismail Was extremely helpful and accommodating. He explained everything and was very happy to help.
excellent handling christian called me 1 hour after I booked slot, told him I needed to change time and date he Said no problem but advised to check in online which I did, I called him again 2hrs later as I was on way to storage facility and was very upset having broken up with boyfriend and was worried about lifting heavy objects and the distance from carpark to isolated storage unit he reassured me
very easy process, very helpful for parking to be so close to reception as I was worried journey from my uber with lots of cargo would be difficult to an isolated storage unit, but the closeness of carpark and reception to storage units was perfect