It was very easy to locate Big yellow storage. Staff are very friendly and helpful. Facilities are very good. I am very happy with my decision to go with this company.
I have given these scores as The Big Yellow team were great from the moment I spoke to them on the telephone to reserve the storage space to seeing me off after moving my items in to storage. They explained the process in detail and made sure that I understood everything.
Excellent customer service. Flexibility Choice of room sizes
the reservation process was very quick and easy. I found the whole process very efficient.
Great service on line and in store. Easy to chose a space that would meet my needs. Very straightforward with helpful staff, no faffing about.
Everyone I dealt with on the phone ans in person was very helpful and informative. Especially Hannah and Joe at north finchley branch.
We were very happy with the whole experience except for having to take out your insurance.
Good service on the phone and on site. Practical service solution, clean and well ventilated premises.
To be fair, the staff followed through with what the website offers. Very can-do all the way through. The perfect vibe for the weirdness of storing 'personal' things with a stranger.
Very impressed with security. All under cover - some storage companies have outdoor "garage type" facilities. Friendly, helpful staff - felt reassured and confident, despite initially being rather anxious.