Customer reviews for Gateshead Self Storage

4.9 out of 5 stars
507 reviews
Fabulous advice and service from Ben in the Gateshead office. Very easy to implement my storage unit and brilliant service. Thanks so much.
Michelle O
13 Jul 2026
Very helpful and good experience as a student moving!
Pedro Marques
10 Jul 2026
Great staff. The company should be proud of them. Very helpful. A clean and tidy site with multiple storage options.
Graham Lowkes
30 Jun 2026
Everything spot on
Colin Marshall
21 Jun 2026
Mads and Ben were great help as a first year uni student!
Beatriz Camarotte
17 Jun 2026
Rebecca (I think that was her name!) was incredibly helpful and friendly throughout but especially when we had car troubles! Thoroughly recommend the storage was clean and easy to use 👍
Edie Lenehan
25 May 2026
Great friendly staff willing to help with any enquiries
Gary Finn
24 May 2026
I recently used Big Yellow Self Storage in Gateshead while moving house and had an excellent experience. Ben, the assistant manager, was professional, friendly, and very knowledgeable. He took the time to understand what I needed and helped me choose the most suitable storage unit for my belongings. The whole process was smooth and stress-free. Great customer service — highly recommended!
Anita
21 May 2026
Very easy process. Very helpful staff.
Ella Gordon
19 May 2026
Checked in today with Madelyne and she was lovely and super help, can’t thank her enough. She helped me set everything up correctly and explained the process which was easy and convenient which was what I needed. I feel confident about choosing this company, would definitely reccomend.
Gabrielle Newbrooke
23 Mar 2026