Customer reviews for Gateshead Self Storage

4.8 out of 5 stars
472 reviews
Talked with Ben in person and he was super friendly and the whole experience was super smooth and easy. I highly recommend this place for your storage needs.
Jerome Guerrero
12 Dec 2025
Brilliant customer service! Everything was explained in great detail on sign up and check in. Great flexibility, as my room space was changed to a ground floor space due to my mobility issues. Staff are kind and helpful. Impressive security and access system. I would highly recommend!
Jo Collin
6 Dec 2025
Very helpful
Laura Brennan
4 Dec 2025
Great service, friendly staff!
Stephen Brown
27 Nov 2025
Ben was amazing, always been accommodating, would use again in the future
essa An
13 Nov 2025
Excellent service!
Jemma Price
8 Nov 2025
Great location just off felling bypass ample parking reasonably priced stuff are really helpful and friendly
Carole Connor
6 Nov 2025
Fantastic service and never doubted the security. Staff helped to save me money by transferring me into more suitable sized space. Long term customer of 2 years. Could extend opening hours for access after 1730? 10/10
Liam Hills
6 Nov 2025
Big Yellow self storage Gateshead is the best storage company in the North East. Ben, Rebecca and all of the team are fantastic. Process is so simple and easy to set up or change. Very friendly, professional and knowledgeable, providing very helpful and excellent customer service! Thank you folks, Michael.
Michael jobson
2 Nov 2025
I had great experience storing some items at the Big Yellow self storage in Gateshead. It was my first time using their services and it was pretty straightforward.
J O
21 Oct 2025