Customer reviews for Gateshead Self Storage

Brilliant service all round, staff are helpful and thorough! Storage unit is clean and tidy, couldn’t recommend more!

Instructions were easy to follow online. When contacted by staff member Madelyne was polite and informative making everything easy to understand.

Very well-handled, knowledgeable, proactive and friendly staff, excellent customer service throughout.

Was easy. Said what I needed and reasons. Was informed of how it all works. And that was that. John is a LEGEND!

Excellent Very professional and easy to navigate

Staff were extremely helpful, especially since I found the online experience a little stressful to complete; but once explained the process went straightforward.

Madelyn helped me determine the size of unit which would be adequate. Booking my space was easy and John was very friendly and helpful when I 'moved in'. Everything was explained in easy to understand language.

Madalyne provided all the information I needed to choose this storage facility in a friendly and professional manner. She assisted in the units selection and explained the whole process including the online booking which was extremely helpful. Top marks.

Very easy, process was efficient and clear

Very impressed with the service I received. We were shown around different size units by a really pleasant member of staff. It was very helpful to know we could reserve the unit we wanted even though we didn't know the precise date it would be required. We were given very good advice about packing materials and how to get the most out of the storage space. Very professional, very friendly and very informative.