Customer reviews for Gateshead Self Storage

I used the online tool to look at prices, and appreciated the follow up call the next day to discuss more about my circumstances for needing the storage space. I feel that the “reserving” a space is a little confusing, as I thought it would reserve an actual room as opposed to just reserving a position in the waiting list. The team were fantastic though in trying to find a suitable solution and I really appreciate the lengths they went to when finding me a storage space.

Brilliant staff very helpful and straight forward

From the minute I rang up to enquire they were so helpful efficient and friendly I would truly recommend to anyone wanting to use in the future.

The staff were friendly and incredibly helpful, everything was explained well a d the whole process was smooth a d stress free,we will definitely use these units in the future and will recommend them to family and friends.

Brilliant service all round, staff are helpful and thorough! Storage unit is clean and tidy, couldn’t recommend more!

Instructions were easy to follow online. When contacted by staff member Madelyne was polite and informative making everything easy to understand.

Very well-handled, knowledgeable, proactive and friendly staff, excellent customer service throughout.

Was easy. Said what I needed and reasons. Was informed of how it all works. And that was that. John is a LEGEND!

Excellent Very professional and easy to navigate

Staff were extremely helpful, especially since I found the online experience a little stressful to complete; but once explained the process went straightforward.