Everything was made very easy.
Caroline
17 Mar 2025
Everything was made very easy.
Very helpful front desk Alex. Showed me unit, offered alternative and explained how you worked.
The cost per £1,000 of your insurance is expensive. I am concerned this reflects a high risk in using your service.
Alex was awesome in helping us get set up. Explained everything clearly and super friendly!
Great customer service from Alex. Explained process well & kept in touch regularly up to ‘moving in ‘ date . Premises clean & tidy
Everything from my original booking quote online to contacting the store by telephone and going in to the store to sign the agreement has been faultless.
Good friendly service, always with a smile. Nothing was too much trouble despite us changing the size of the room, bringing the date forward and adding extended hours access even after things had been set-up.
Alex & Ian at Big Yellow Self Storage Guildford Central were exceptional. Both of them are incredibly helpful and friendly. They truly seem to love what they do and deserve a pay rise or promotion! They both made everything so easy for us and clearly communicated every step. Nothing was left unclear. The price also seemed competitive too. Overall, an outstanding experience and service.
The staff was very friendly and kind. Explanation was clear.
Staff were amazingly helpful and clear. could not have done more for us.