Customer reviews for Guildford Central Self Storage

4.9 out of 5 stars
745 reviews
The whole initial quoting and booking experience made easy by Amy who was great and explained everything to me on the phone. Alex was also very helpful on the phone, calling prior to check my arrival etc. Then the check in experience with Ian who made it made it stress free and easy, explained how everything worked, found a slightly bigger unit for me on the day. Very personable and efficient. What a great team.
Rupert
6 May 2024
Excellent customer service when greeted at reception
Sonja
21 Apr 2024
Amazing customer service! Helen and her team have been super friendly, helpful and patient from the start!!
Alan
11 Apr 2024
Great service, ease of access and safety of facilities. Two employees that checked us in were very nice and sorted us all out perfectly
James
25 Mar 2024
Alex was very helpful both during calls and in person when I was checking in. Amy was also helpful over the phone but overall everyone including Helen and Ian were all very helpful.
Juliet
9 Mar 2024
Everyone has been very helpful and kind
Sarah
14 Feb 2024
Ian’s warm welcome, clear explanation and fair portrayal of different pricing options was immensely helpful and deeply appreciated on a stressful moving weekend. He was friendly, kind and made us all feel positive and confident everything was in safe hands as we drove away.
James
12 Feb 2024
I felt like a valued customer. The service was very professional
Thomas
26 Nov 2023
Comprehensive review of storage unit sizes and overall usage of facility - dealt with in a timely, professional manner - and then there was the offer of a much needed cup of coffee! Friendly, professional and helpful staff.
Kathleen
31 Oct 2023
The lady working in Guildford central was extremely good, very friendly and helpful.
Carl
14 Oct 2023