Customer reviews for Guildford Central Self Storage

4.9 out of 5 stars
799 reviews
Everything was handled in a very professional manner and I was very pleased with the customer service.
Todor
1 Sep 2019
It went very well booking online and also paying in the reception which Kelly help me quickly and explained to me thoroughly about the documents, contract and alarms on my room!!
Anthony
1 Sep 2019
Kelly handled our booking in and paperwork. She was very professional and was keen for us to get the best deal by spending time with us and asking the right questions. We were very pleased with the service and her pleasant manner and keenness to make sure all our questions were answered. This was our first experience with the Yellow Box but it will not be our last. Good customer service
Keith
16 Aug 2019
The customer experience is superb. From the website forms to the phone support and the reception. Everything is well explained and visualised both online and at the place.
Daniel
14 Aug 2019
Very easy and straightforward and the two assistants were extremely helpful and friendly!
Jo
13 Aug 2019
Due to unforeseen circumstance I had to move out of my student house asap and needed a place to store my items. MY experience with Dione (and later Layla on checkout) was made very pleasant and and all in all made the whole day enjoyable despite moving out. He was very helpful on the process and went above and beyond in trying to get me the best deal to suit my needs. He completely understood my needs and most of all the urgency in the situation and helped make the process very quick. I would definitely recommend to other student and if moving in future rather than moving things home and then to the new house I will definitely use storage again.
Noel
11 Aug 2019
Everything was simple to set up and explained well by Kelly in reception
John
28 Jul 2019
super easy!
Catriona
22 Jul 2019
They called me and I could ask any questions and they gave suggestions and help for the moving in process.
Madeleine
20 Jul 2019
Amazing customer service by Layla and Kelly who made the enquiry, booking and move in process really easy.
Ime
19 Jul 2019