My initial enquiry was an online quote, followed by a courtesy call from the store. The member of staff was extremely helpful and polite. I was particularly impressed that they asked me when I would like them to call again, I said in two weeks time and they did just that. I was not pestered or chased for a decision, unlike other storage companies.
Staff very helpful.
Couldn't have been easier.
Very straightforward, clear, concise and customer focussed.
Very pleasant and efficient from the Guildford team over the phone and in person.
The staff are very friendly, welcoming and informative making the induction very easy.
I was most impressed with the service that I received from both Dion and Layla. It is very refreshing to have this level of service,
The whole process could not of been handled better by your two instore representatives, Julia and Layla. Well done a great job.
It was really easy. My enquiry was initially handled by Charlie, overseen by Julia and Layla and everything was made very clear and easy to understand. The storage space choices were good and the process of moving my things into my new storage space couldn't be easier.
Very slick - local store knew all details of my enquiry as I was making it via the website.