Great location, great service, and most importantly great staff. Thanks for all your support.
Maysam Rizvi
6 Mar 2025
Great location, great service, and most importantly great staff. Thanks for all your support.
Dealing with Big Yellow has been a really good experience throughout - from initial contacts to using the storage. I was given clear and helpful advice on the phone and a good rate for hiring my chosen room. The staff at the Guildford Slyfield site have been incredible, making what could be a stressful experience as straightforward as possible.
Excellent, helpful and pleasant staff at Guildford yellow storage. Made the booking process easy and enjoyable.
The process was explained really clearly. Erin and Dion both so helpful and easy to get hold of. Very quick and straightforward to set up
i dealt with Dion on the phone and in person and he was extremely helpful and he's obviously very contentious and walked me through the whole process
The whole experience was good. Bishop and erin at the front desk was very helpful. Bishop showed the different available rooms of different sizes. He even treated us with a coffee. Very warm experience. We finally reserved a room of size 75 sq ft.
Erin on reception gave us loads of detail in finding the right price and size for us. She made the process easy and was so friendly.
Clear explanations Friendly service at front desk Ease of buying packing
Very straight-forward to book with clear pricing, able to check-in before arrival. Upon arrival got processed very quickly and able to move our first lot of items into within 5 mins of arrival. Erin who dealt with us was very friendly and helpful. We also found the security and systems at the store very good and made us feel confident that our goods would be kept safe.
Erin helped us to reserve a suit storage space. She answered questions and sorted out a couple of practical problems for us.