The staff were impeccable, I never felt frustrated or confused because they made it abundantly clear before I would even have a question and I am thankful for that.
Excellent service Easy access to the unit I would recommend my friends
Explained everything very well . Friendly polite and helpful
James was really amazing, very polite, professional, nice, friendly, patient. He showed us everything and explained very well. This is surely the place where we felt the most welcome.
Not listening when I phoned to say I could not make an appointment on line but the team at the store where great.
Excellent customer services.Everything explained in full detail and very politely.
The overall process including initial enquiry and final storage of my materials was handled absolutely well: At first I not only had doubts about the room sizes, but also which location I should chose and which discounts were available, but after I made a few quotes on the website Mr Jehad Najdi called me promptly and answered all of my questions as well as offered me a great discount and explained everything I needed to know in advance. When I got to Big Yellow to store my stuff they were almost closing the office, but once again Mr Najdi was extremely friendly and helpful and extended my access to the room so could finish up storing. I liked everything about Big Yellow: contract is very clear and easy to understand, inventory, storage and maintenance is simple and the staff is friendly and ready to help whenever you need, not to mention the price - which is much fairer than competitors'. I would definitely recommend Big Yellow to anyone who asked my advice.
Very helpful staff. Made move very easy.
Very simple process had to change date a few times and was no hassle at all. Made to feel a valued customer. Mahfuz was a great help when checking in.
very professional