Customer reviews for Hanger Lane Self Storage

4.8 out of 5 stars
957 reviews
The two young ladies have been a delight to have dealt with all the arrangements from start to finish. They were very attentive to all my needs and came forward with the best unit for me. The greeting on day one was with coffee in hand. With the service so far I would definitely recommend Big yellow to my friends and colleagues.
Anthony
2 Feb 2025
Great communication. Made me aware of process prior to check in. Called day prior to ensure all was on track. Looked after well on day of check in.
Samantha
20 Jan 2025
Clear and concise information on website followed by phone call.
Angela Louisa
11 Jan 2025
Kasia & Devin were super helpful.Nice to have a brilliant customer service like this now a day. Both of them stayed extra time waiting for me to sort my stuff,I felt am at home not in a store unit. The recommended the sofa cover which was a very good recommendation. Its nice when we make other life easy and smooth. Thank you for the excellent experience you provided. Honestly my friend recommended big yellow for me and I will recommend it to anyone need to store his or her belongings.
Ghadi
13 Dec 2024
Receptionists were both knowledgeable friendly and kind. Very helpful in relaying information and assisting where possible. Great team work at the Hanger Lane Branch and both receptionists there are professionals and welcoming. Thanks to you both!
Pauline
1 Dec 2024
Very friendly
Amjad
27 Nov 2024
great customer service. from the first price check on the website a quick phone call to arrange the details. Mrs. Katarzyna is great and very professional, she explained and showed me around the building very well.
Norbert
24 Nov 2024
1. Good price structure 2. Affordable options 3. Good facility 4. Cooperative staff that try to help and make things easier; special thanks to Kasia 5. Good security
Alaa
20 Nov 2024
Kasia She's amazingly helpful and professional.
Mohammed Shazi
15 Nov 2024
No improvements needed
DUDLEY
29 Oct 2024