Customer reviews for Hanger Lane Self Storage

I used the storage for two months in 2024. Shabana helped me to find the right and the best unit for my needs. As I had to store all my stuff in the storage I visited the branch very often. During these stressful times the team was always superb with the support, help and professional approach. Thank you Katarzyna and Devin as well. You managed to rescue my phone that landed below the lift... Thank you all!

Devin and Chanel were very helpful and very polite. Always ready to help and provide useful information. I will come back whenever needing storage knowing they will be here for me.

Excellent storage facilities, reasonable prices, efficient and secure system and location. The staff were very friendly and helpful, particularly Devin and Kasiq who not only stayed behind after closing to allow me go move my items, but offered me a glass of water when they saw I was dehydrated. Excellent service, very happy with them.

In hardships, they relieve and ease your issues. Amazing staff and clean, well maintain place. Million stars❤️

Kasia has been super helpful along with the rest of the staff at the Hanger Lane storage. The flexibility offered at the secure storage is the most amazing part here.

The overall experience was good from start finish

The two young ladies have been a delight to have dealt with all the arrangements from start to finish. They were very attentive to all my needs and came forward with the best unit for me. The greeting on day one was with coffee in hand. With the service so far I would definitely recommend Big yellow to my friends and colleagues.

Great communication. Made me aware of process prior to check in. Called day prior to ensure all was on track. Looked after well on day of check in.

Clear and concise information on website followed by phone call.

Kasia & Devin were super helpful.Nice to have a brilliant customer service like this now a day. Both of them stayed extra time waiting for me to sort my stuff,I felt am at home not in a store unit. The recommended the sofa cover which was a very good recommendation. Its nice when we make other life easy and smooth. Thank you for the excellent experience you provided. Honestly my friend recommended big yellow for me and I will recommend it to anyone need to store his or her belongings.