The costumer service I received was amazing. Kaza knew exactly what to do, even the fact I was dying of thirst and she got me a big glass bottle of water without me even having to ask.
My first time using storage and they were amazing. I found it hard to complete the check in online but shabana sat down and went through everything with me and also explained everything so I wasn’t too overwhelmed
The service provided by Shabana Fazal was fantastic. Simple, effective and all my questions were answered without any complications. At the end of the day, she made sure everything was fine with the storage unit and I had the right size.
Great customer service - friendly and informative. Good variety of storage spaces. Easy to access. Accepts parcels. Very reasonable
Mahfuz (who was covering the Hanger Lane branch and usually works in Chiswick) was exemplary- he went above and beyond to be helpful, convivial throughout, and made our experience straight forward
Website very clear, received a welcome call a day before my check in date, on arrival got warm welcome by Shabana, she explained all the details and show us around. Later on same day I had opportunity to meet Katarzyna, and yet again I’ve received an amazing customer service. Basically my start with Yellow is just great.
Kasa was so helpful, nothing was too much trouble. She is a real asset!
Your staff was very helpful and also very focussed. And your procedures and systems in place are amazing.
The whole system is well put together and staff are spot on withh their approach.
Good detailed answers to my questions asked. Was happy to clarify any queries I had when confirming the booking.