Was Very Good Excellent Costumer Service
TELMA FERNANDA
31 Mar 2024
Was Very Good Excellent Costumer Service
Quick efficient service, knowledgable staff member Kasia who moved me in quickly on a bank holiday. Was very friendly and explained everything clearly.
Kasia has been fantastic: professional, incredibly helpful with a very friendly manner. She is a real asset to you
The customer service was excellent. Staff was friendly and very helpful. Price was also affordable. Amazing!
The costumer service I received was amazing. Kaza knew exactly what to do, even the fact I was dying of thirst and she got me a big glass bottle of water without me even having to ask.
My first time using storage and they were amazing. I found it hard to complete the check in online but shabana sat down and went through everything with me and also explained everything so I wasn’t too overwhelmed
The service provided by Shabana Fazal was fantastic. Simple, effective and all my questions were answered without any complications. At the end of the day, she made sure everything was fine with the storage unit and I had the right size.
Great customer service - friendly and informative. Good variety of storage spaces. Easy to access. Accepts parcels. Very reasonable
Mahfuz (who was covering the Hanger Lane branch and usually works in Chiswick) was exemplary- he went above and beyond to be helpful, convivial throughout, and made our experience straight forward
Website very clear, received a welcome call a day before my check in date, on arrival got warm welcome by Shabana, she explained all the details and show us around. Later on same day I had opportunity to meet Katarzyna, and yet again I’ve received an amazing customer service. Basically my start with Yellow is just great.