Customer reviews for Hanger Lane Self Storage

Reception

Team, very welcoming and very helpful

I was shopping around in the area and came to Big Yellow. I was particularly impressed by the customer service and that’s what stood out the most to me compared to other self storage companies. So professional, humorous and great company throughout. I didn’t intend to take the storage on the day I did but I was impelled as I was so impressed.

She was very helpful and made the transaction easy.

Very helpful staff and flexible on room size and rental rate. So easy to use and I am a very happy customer

Kasia and Devin have made the storage process incredibly smooth and have been so attentive and kind throughout. From the moment we started enquiries, both were extremely helpful and considerate, advising on the optimal storage requirements needed for our needs. 5* service from both and will definately be recommending these services to others! Thank you!

Shabana exhibited exemplary assistance in locating a space that precisely met my specifications in terms of size and requirements. Throughout our interaction, she conducted herself with utmost professionalism and exhibited exceptional politeness. I wholeheartedly commend her dedication and expertise in carrying out her duties. It is with great confidence that I rate her service with five stars.

Easy to book online. Units are clean and easily accessible. A very good deal for short-term rentals (with the 50% off for 8 weeks) and very helpful, friendly staff (on the phone and in person) - everyone I've dealt with has been excellent.

Was Very Good Excellent Costumer Service

Quick efficient service, knowledgable staff member Kasia who moved me in quickly on a bank holiday. Was very friendly and explained everything clearly.