Customer reviews for Hanger Lane Self Storage

4.8 out of 5 stars
957 reviews
The service was great and the facilities is easy too use
Shaun
24 Mar 2023
Ali did really well to explain everything to me and helped me pick the right container he explained all the details of using and times and it was really easy and smooth
Omar
14 Mar 2023
easy on line forms, good follow up phone calls, good price, ease of access
Louise
28 Feb 2023
Unloading and storage 40ft container
NA
28 Feb 2023
Shabana was absolutely exceptional through and through. It's my first time getting storage, and she was thorough and accommodating. I really appreciate her taking the time to read through my contracts, highlight important parts and make this whole thing as easy as possible.
Shumise Alice Jean
6 Feb 2023
Sorted out a space which suited us exactly and made the whole process understandable given it's a tad complicated for the novice storage hirer. We mostly dealt with Shabana but Ali also 'took up the baton' and made sure we were aware of how time was passing and what we still needed to do and by when. Both very helpful!
Anita
8 Jan 2023
I was well received with a friendly welcome and the information on storage was totally great… And the staff as well…
Patrick
8 Jan 2023
I moved to Big Yellow from Access Storage in Alperton due to a huge price increase and the general manager's poor customer service. I went to I dealt with Shabana Fazal who was superb. She was knowledgeable, friendly and offered me an excellent deal to price match my unit to the cheapest in the area. She also offered me the the first 8 weeks at half price. She followed up the initial quote in writing and she was quick to respond when I asked her to respond to a query.
Adam
30 Dec 2022
Everything from start to finish was clearly explained and even gave a discount for the storage
Jacqueline
19 Dec 2022
Very good customer service. Friendly and efficient.
Francoise
14 Dec 2022