Lovely phone experience to book and then lovely experience checking in. Came a few days early accidentally and it was brilliantly dealt with
Daisy
26 Feb 2022
Lovely phone experience to book and then lovely experience checking in. Came a few days early accidentally and it was brilliantly dealt with
Very friendly team and easy booking process. We were given a choice of rooms as there was a room closer to the lifts available than the one allocated online, this was much appreciated.
Response from initial enquiry to storing goods has been very efficient and helpful
Excellent customer service from Heather, she made me feel so welcome, relaxed and Super stress free.
It was smooth hand over and efficient. Harry was very accommodating, clear and concise.
Great service, Harry was very good at explaining everything, he sure all the paperwork was correct and was very polite, Top man.
Josh helped answer any of my questions and was very helpful on the day that I came to Hangar lane.
It was very easy and very helpful staff and polite
Everything was handled by two excellent workers Harry and Josh who had explained everything thoroughly and demonstrated the move in/out process practically in detail with all the information regarding entering and exiting during my stay. Also had a nice friendly conversation with both. Good Lads.
Any queries were dealt with quickly and in a friendly manner, the team were all breifed and knowledgeable so i felt very at ease