Customer reviews for Hanger Lane Self Storage

Cheaper than the others

Friendly staff. By helping me understand how everything works.

I arrived an hour late to BY Hanger Lane - well after the office closing time, because of London traffic mayhem. Not only did BY's staff wait for me, they were incredibly calm, helpful and clear and did everything they could possibly do to make my experience easy and pleasant. I would like to especially commend Kritika, who was incredibly efficient and helpful and a calming presence at a stressful time. She's incredibly professional and a real pleasure to deal with. Geoff was also there and was smiling and helpful despite the fact that both were leaving work late because of my late arrival. Huge thanks to both. I'd recommend BY any time because of this experience.

Efficiency.

I first inquired about the service because of its proximity to the office, but I was pleasantly surprised with the staff and I find the account was quick and easy to set up.

Excellent

Very simple & easy procedure. Hassle free.

It was excellent. This is our third time Storing items in three different Big Yellow storage places. All places are excellent, as have all the different personnel we have dealt with.

Very good

Very good experience