Customer reviews for Harrow Self Storage

The team at Big Yellow Storage are so helpful, professional with the best prices. Well done!

Recommend BIG Yellow people. If your looking for a 2nd-to-none Customer Service, go to BIG Yellow. Don't go for the ones that offer 1p / pm as you'll end up paying a lot more after your 1st month. BIG Yellow is transparent with their Fees, abd you've got 24 hour access, conditions apply. Thank you BIG Yellow - I'm totally satisfied with your Service - keep it moving 💛

Great service, system very well explained and flexible! Clean facilities, highly recommend!

Had a really great experience here! The staff were super kind. They even stayed 15–20 minutes after closing just to help me sort out the self‑check‑in and make sure everything was set up perfectly. Really appreciated that level of care. Just a quick heads‑up: you’ll need to pay a one‑week deposit without the 50% promo discount (they refund it at the end of the contract), and the insurance isn’t included in the initial quote, so the final cost might be a bit more than expected. Other than that, everything went smoothly and I’m really happy with the service. Big thanks to Tina Miles and the other staff member who helped me. (sorry I forgot your name!)

Fantastic experience onbording from start to finish, very transparent and reasonable prices for your needs and very helpful customer service. Couldn't be more satisfied!

Been a customer of big yellow for a few years, a great branch. Louis has always been incredibly welcoming and helpful whenever I’ve needed anything.

Tina was very helpful. She explained the various deals available. She couldn’t have been more accommodating and helpful. Would definitely recommend.

Great experience, I’ve used this storage multiple times, longest being nine months. I stored all my household goods worry free first in a 25sqm and then in 10sqm. Very professional service and help is always available. They are flexible to customer needs. Decent prices. Would highly recommend for short and long term storage.

Good service

Went to buy boxes, Mina and Tina were helpful, friendly and professional. Good service from the team. Thank you.