Customer reviews for Hayes Self Storage

Dan is great at his job really helpful cannot ask for a better experience from a great manager like him self he really is Lord Dan for a reason

Great Service

I had the pleasure of dealing with Georgia at Big Yellow Self Storage Hayes, and I can honestly say her service was exceptional. From the moment I arrived, she was friendly, welcoming, and incredibly professional. Georgia took the time to understand my storage needs, offered clear advice, and made the entire process smooth and stress-free. Her attention to detail and genuine care for customers really stood out. It’s rare to encounter someone so dedicated to providing such a positive experience, and I couldn’t recommend Georgia highly enough. Thanks to her, my storage experience was effortless and reassuring.

Great space, very friendly staff and safe space. Georgia specifically was very great!

Very good and helpful

Georgia was so helpful and kind

We were with Big Yellow for a few years now. Honestly, the service has been amazing, and they do price match with competitors so that's always a plus for the business. The staff is quite helpful, knowledgeable and quick to resolve queries. Definitely recommend.

Good management

Great customer service from Kurt, he was very helpful when explaining the whole process & check in was fast. Would definitely recommend, storage space is reasonably priced.

Been with Big Yellow for years and the team’s always great. Kurt’s the manager for a reason — he knows his job, is very easy to talk to, and always friendly and professional.