Customer reviews for Hayes Self Storage

First time using a storage service in UK, more so Big Yellow. Very convenient, the self-storage concept allows flexibility in terms of access, period & items to be stored. However, the check-in process on-site needs to be further improved. While it was smooth, it took almost 15mins to get details etc keyed in computer; not sure why because I had checked-in online as recommended by Big Yellow to fastened the process on-site. But it still took long. For the padlock, I bought mine which was deemed not acceptable, thus had to purchase from Big Yellow. Initially inquired & showed pix of my padlock to another Big Yellow facility in Uxbridge, it was acceptable - not sure why the inconsistency for different facility. Now I know the availability & convenience of this Big Yellow service, can consider to make use in my future UK trips especially when I need to do some travels.

Excellent courteous and affordable service

Dan was very nice!

Mosh was incredibly helpful throughout the course.

Dan, mosh and jojo absolutely lovely. Great help guys. Thank you very.

Georgia was excellent in all aspects...friendly welcoming and very helpful..thank you!

Dan has been the best I can't say anything more or less complete asset to this company i said this many times he is amazing at his job

Amazing experience and very friendly and welcoming environment Georgia was the best she helped out in ensuring I got the right room for what I needed to store all staff should have her level of training and attention to detail. Will use definitely again

I have been a customer for over three years, and my experience working with Dan has been exceptional. Throughout this time, he has consistently provided outstanding support for our business, whether it's assistance with forklifting or securing multiple units to meet our growing needs. His attention to detail and high level of professionalism are second to none!

Staff is kind and helpful! Makes the process simple and easy! Will be back again