Extremely helpful
Christopher
10 Aug 2021
Extremely helpful
Received a quick quote, and then spoke on the phone to a member of the teamm regarding dates. I arrived to set it up a day after expected, but speaking to Jahan at High Wycombe, it was very simple, very easy and little to no issues. Jahan was very friendly and professional throughout.
The whole team were very welcoming and looked like they enjoyed their jobs. Felt like I was joining not just a new storage unit, but new friends.
Easy and straightforward to book. Called the store with some questions and the staff were very helpful. Booking in was easy, staff friendly and helpful.
Jahan Islam has been excellent and extremely helpful
I liked the way storage sizes were explained on the website with examples, eg a double wardrobe/small shed etc as that made it easier to choose the right size. It was good to have a quote emailed so I could consider the decision without being hassled. I needed help completing the online questions, like about what I was storing and my ID and the staff were helpful and quick to respond both by phone and by email. Everything was explained simply and clearly.
Really well. Couldn’t have been made easier. Fantastic straight forward customer service by Sam - credit to the company!
The process was explained well and the videos are a good back up
Sophie was so helpful, friendly and informative. Couldn't have asked for a better service
The team was super helpful, Beth showed me around my unit and when I realised it was too small helped me get one that worked for me. Also helped get some additional bits to help with my move. Great service.