All the staff very competent and friendly, nice people all round.
Kenneth
26 Aug 2021
All the staff very competent and friendly, nice people all round.
Easy to understand advice from staff when booking, and move into storage space. Outstanding all round service, really helpful staff, and Jahan is a asset to the Big Yellow Self Storage brand by offering excellent customer service throughout. Thank you all, Darrell
Impressed with all staff members in high Wycombe who have at different times helped me and guided ne through a very smooth process and helping me keep faith in the fact my belongings are safe. Everything is explained clearly and questions answered throughly. I like that when you enquire you get a follow up phone call.
Received a quick quote, and then spoke on the phone to a member of the teamm regarding dates. I arrived to set it up a day after expected, but speaking to Jahan at High Wycombe, it was very simple, very easy and little to no issues. Jahan was very friendly and professional throughout.
The whole team were very welcoming and looked like they enjoyed their jobs. Felt like I was joining not just a new storage unit, but new friends.
Extremely helpful
Easy and straightforward to book. Called the store with some questions and the staff were very helpful. Booking in was easy, staff friendly and helpful.
Jahan Islam has been excellent and extremely helpful
I liked the way storage sizes were explained on the website with examples, eg a double wardrobe/small shed etc as that made it easier to choose the right size. It was good to have a quote emailed so I could consider the decision without being hassled. I needed help completing the online questions, like about what I was storing and my ID and the staff were helpful and quick to respond both by phone and by email. Everything was explained simply and clearly.
Really well. Couldn’t have been made easier. Fantastic straight forward customer service by Sam - credit to the company!