The employee was very helpful and polite. Made me feel very nice. Explained everything very thoroughly and made the whole process very easy.
Apostolos
23 Jun 2017
The employee was very helpful and polite. Made me feel very nice. Explained everything very thoroughly and made the whole process very easy.
Sophie was lovely to deal with from the start, all the way through to locking up our unit. Sophie is an asset to Big Yellow!
The staff were very friendly and helpful. They gave guidance and suggestions, were happy to talk and to explain things. I can not fault them in any way.
Easy to get info and quote on line. Very good follow up both on line and by phone. Helpful and knowledgeable staff.
clean and easily accessible premises, swift and professional assistance by staff on duty.
The explanations, documentation, ease of changing storage size and all services was excellent from the telephone calls and the receptionist.
Outstanding customer service from Paul, most helpful and understanding of our needs for storage. The courtesy call prior to us moving in was great. All information provided made the use of storage very easy and straight forward.
Very helpful. Nothing was too much trouble for Paul. Made it all easy
Friendly staff and super convenient. Very good value for money too.
Very helpful staff, showed us the room to make sure we had enough room and explained everything I needed to know. Easy access and more than enough facilities e.g trolleys