Very friendly helpful employee Paul. Showed me the different sizes. It wasn't a problem me changing my mine with what size I wanted and he explained to me how everything worked including out of hours. Also loved how you could check-in online which saved time with paperwork
Really straightforward process, and was quick an easy. Liked that a lot of info can be prefilled online saving time and effort
Staff so friendly happy welcome us ,ask after he give us all the info could he do anything more to help . Birds was great and did work. Dry hard to make as feel our stored was it great hands .
Paul (sales manager) could not have been more helpful. He is a calm centre in the moving-storm! He's been tremendously helpful in recommending products (moving boxes) and items, allowing me to change my moving-in date several times, recommending unit size and staying a little bit late to help me with my move-in. Really, really appreciated.
It is just the beginnig of my first experience with big yellow,but all staff is very responsive and cooperative. Lets see how things work till the end of it.
Very good customer service
Customer service was outstanding. Paul (High Wycombe) was very helpful and gave me a tour of the facility and went into great detail on how the system works. Extremely helpful and friendly!
Very friendly and informative staff. Reasonable pricing
Very straightforward process, excellent chap sorting us out (Paul?)
Your man Paul was very helpful and polite. Sorted me out with everything I needed and more. True asset to your business.