Customer reviews for Hounslow Self Storage

The customer service was excellent.

Your receptionist Katie Matthews was brilliant. Friendly greeting. Helpful. Patient. Went through everything thoroughly. It made securing a storage unit with you completely hassle free.

Kate is the most actively helpful individual ive ever met in the UK. True professional and a hard working lady. Iron lady. Runs a team of highly helpful people (Ricky)

Everything the man talk to me nicely

All the team at Hounslow are fantastic. Really helpful Lloyd,Kate and Ricky. So knowledgeable and helpful. We have been customers over the years. It was great to be back

First of all very friendly and professional approach. Everything was so well explained and every question answered. The price was lowered to match up a different company price, the different room sizes were presented to us, making the process to choose the right size so easy.

Step by step explained and done perfectly

Katie gave me a very warm welcome at Big Yellow Hounslow, explaining in detail how Big Yellow works and everything I needed to know about rules, safety, pricing, etc.. I am very happy with the service I received :)

Very cooprative staff, particularly VICKI who helped i us in arranging stacking furniture & fit them well in room, Thanks VICKI it would not be possible without you. Thanks

Very good introduction by staff and excellent explanation of the process.