All the team at Hounslow are fantastic. Really helpful Lloyd,Kate and Ricky. So knowledgeable and helpful. We have been customers over the years. It was great to be back
First of all very friendly and professional approach. Everything was so well explained and every question answered. The price was lowered to match up a different company price, the different room sizes were presented to us, making the process to choose the right size so easy.
Step by step explained and done perfectly
Katie gave me a very warm welcome at Big Yellow Hounslow, explaining in detail how Big Yellow works and everything I needed to know about rules, safety, pricing, etc.. I am very happy with the service I received :)
Very cooprative staff, particularly VICKI who helped i us in arranging stacking furniture & fit them well in room, Thanks VICKI it would not be possible without you. Thanks
Very good introduction by staff and excellent explanation of the process.
Followup from customer service is excellent & very clear instructions sent in advance.
While browsing for keeping my storage, luckily found Yellow Storage. Myoverall experience was excellent and flexible with fully guided instructions and I found no single problem while completing the the whole process.
Explaining everything and helping with the paperwork Friendly ,polite and sense of humour on what was a stressful day . Made sure we were happy and understood everything
Staff were friendly and helpful. Price was very competitive. Good selection of units. Lloyd explained everything well and spent time making sure I had the unit that met my needs.