The team which processed my details and assisted with moving into my storage space was helpful, friendly and very professional. Everything I needed to know was clearly explained and each part of the agreement was explained. My questions were well answered. I am very impressed by the Hounslow store and its team. Big Yellow can have real confidence in them.
The staff were brilliant and so helpful. They made a the whole process stress free . They were both friendly and helpful and went out of there way to be kind. Great customer service. Well done
Llyod and his colleague are brilliant at providing all the info I needed. They were very understanding of my situation and what I needed to make this move smoothly. Brilliant!!
Very Good
My first point of contact was a lady I spoke to her on the phone (wish I knew her name), she was so helpful and so polite and so friendly and really helpful and knowledgable. She recommended your delivery drivers and they were amazing with the move. I have used big yellow before and will always use it over and over as and when needed.
At the Hounslow branch, the booking process and moving in process was made stress free , as both Kate and Lloyd explained everything in a clear and simple manner.
A massive thank you to Ayub for his Professionalism. Never had such great customer experience from anyone like Ayub. He was extremely kind and helpful throughout my experience with Yellow Storage.
Lloyd and Kate were extremely helpful and took care of my needs. This is my third time at Yellow Storage Hounslow and that's down to the customer service I receive which is totally hassle free.
Since I used this storage several times, attendees remembered me and treated me very well.
Great helpful team at a stressful time