David and the manager Kate were very helpful.
Joyatpal
17 Aug 2019
David and the manager Kate were very helpful.
Excellent information provided, very clear.
Very easy to handle everything the people are lovely especially David from Hounslow warehouse
My first time using BYS so was a bit daunted by the process, the staff I spoke to could not have been more helpful if they tried, everything was explained and they asked if I had any further questions, from start to finish you could not fault them one bit. Thank you very much
everything was sorted out easily and quickly
Very good great customer service
The staff at Yellow storage were excellent.
Easy to book for everything, except the details on the insurance, which is quite vague, with not enough detail. The 7 day notice should also be a prompted email to automate this so customers don't forget. Finally, I want to nominate Lloyd in Hounslow branch for exceptional customer service. Some of the best I have had in any place. Hold on to him. His courtesy call and help on the day was brilliant.
David and Lloyd at the Hounslow branch were both very friendly, welcoming, helpful and fun to interact with - they were very informative, catered to our needs and explained everything fully. Would not hesitate to recommend to friends and family :)
I couldn’t fault the service I received(from Kate) - in fact all the staff are friendly and helpful.