Advisor helpful and gave clear, considerate information to make my use of storage work well .
Lesley
13 Jan 2025
Advisor helpful and gave clear, considerate information to make my use of storage work well .
Patrick’s service was outstanding
Very good customer service from Sandra. Straight forward experience. (And from Jason on the phone) Helped to work out which space would suit me best.
Excellent customer service, Jason and Patrick were both very kind and informative, making the process very smooth and easy! Regular unintrusive calls to ensure everything was going as planned prior to arrival and very helpful with checking in. I didn't catch her name but there was a woman working in the reception area on the day who was also lovely and chatted with us despite not being assigned to check us in
Impressive unit, very fresh and clean. Helpful and informative, friendly staff.
I was really impressed with Patrick at the Hove branch. He was so helpful when I phoned to enquire and it felt like he really cared and went over and beyond to help me. Patrick also saw me looking lost when I went on my own and couldn't work out the combination or remember the number of my locker. He's been really great, especially because I felt pretty nervous about the whole thing, not having done it before. I've felt really looked after.
Very friendly and helpful team.
Patrick handled the check-in at the Hove office and was super friendly and helpful. Thank you
Pleasant, polite and friendly staff, showed me around all the available size units and clearly explained the cost breakdown. I was set up quickly and efficiently.
Jason is really helpful, knowledgeable, and was just really great!