Customer reviews for Hove Self Storage

4.9 out of 5 stars
480 reviews
Patrick (in the old Shoreham Rd branch Hove) was so helpful and kind and just really lovely - he and his colleague made the experience feel easy and somehow fun and relaxing . I was a bit stressed as I was mid-move and a bit apprehensive about using a storage facility but Patrick’s help and manner (and his colleagues too!) and the light airy building made it all a breeze. I’m delighted I chose Big Yellow , was already recommending you to a friend today. Thank you , your staffs kind approach really makes such a difference to the experience of moving!
Aoife
26 May 2023
Explained everything very well and thorought, and came up with suggestions for alternative rental options.
NA
23 May 2023
The sign up process was simple with all the information I needed made available. Patrick & Kelsey at the Hove branch we’re friendly and professional, answering all the questions I had.
Steven
7 May 2023
Explained everything ,helpful
John
27 Apr 2023
Patrick & Kelsey were very helpful and explained the procedure well
Brian Arthur
16 Apr 2023
Price was good value. Facilities clean and easy to use, lots of trolleys, etc. Staff absolutely brilliant, explained everything and very friendly. Policies for access, notice, etc. all really clear and fair.
Kerry
1 Apr 2023
Professional advice, service provided delivered in a personal and caring manner. I didn’t need to do much at all, everything was clearly explained and arranged for me.
Laura
1 Apr 2023
The staff were extremely helpful and great as I’m not good with technology
John
29 Mar 2023
It felt like a personal service
Philippa
26 Mar 2023
Customer service. Patrick went the extra mile to make sure I had everything I needed and that I understood the checking in process.
Thomas
26 Mar 2023