Great new facility. Good weekly rate for 150sqm storage. Website was very helpful working out what size storage was needed. Smooth online portal account set up and good introduction to storage information, staff on site at Hove Branch were smooth to complete my booking. Very happy with the entire process and staff service at Hove branch. Highly recommend. Many thanks
I would never have been able to complete the registration if not for Patrick’s patience, guidance and advice. I would highly recommend. I thought organising storage would be a very stressful experience but Patrick helped me so much with the entire process. Thank you!
Check in process very smooth and everything well explained. Who facility appears well run and customer friendly.
Explained everything very succinctly and offered suggestions. Very friendly and approachable. Everything immaculate.
Patrick (in the old Shoreham Rd branch Hove) was so helpful and kind and just really lovely - he and his colleague made the experience feel easy and somehow fun and relaxing . I was a bit stressed as I was mid-move and a bit apprehensive about using a storage facility but Patrick’s help and manner (and his colleagues too!) and the light airy building made it all a breeze. I’m delighted I chose Big Yellow , was already recommending you to a friend today. Thank you , your staffs kind approach really makes such a difference to the experience of moving!
Explained everything very well and thorought, and came up with suggestions for alternative rental options.
The sign up process was simple with all the information I needed made available. Patrick & Kelsey at the Hove branch we’re friendly and professional, answering all the questions I had.
Explained everything ,helpful
Patrick & Kelsey were very helpful and explained the procedure well
Professional advice, service provided delivered in a personal and caring manner. I didn’t need to do much at all, everything was clearly explained and arranged for me.