Price was good value. Facilities clean and easy to use, lots of trolleys, etc. Staff absolutely brilliant, explained everything and very friendly. Policies for access, notice, etc. all really clear and fair.
The staff were extremely helpful and great as I’m not good with technology
It felt like a personal service
Customer service. Patrick went the extra mile to make sure I had everything I needed and that I understood the checking in process.
Good price, however insurance should be included in the price or client should choose if the want it.
Such a slick operation and really helpful service.
The booking and welcome processes were straightforward welcoming efficient. I was dealt with as a person rather than just another punter. Kelly at Hove was excellent.
Service has been superb and has ended up saving me money. Not always something you expect in this day and age. That has actually helped us reduce our bills and our stress levels. And everyone has been so helpful.
The service from Kelsey and Sandra was out-of-this-world amazing! They were so lovely, helpful, and caring, and helped me out perfectly in a really tricky situation even though it was just before closing time on a Saturday afternoon. Genuinely perfect and such a credit to Big Yellow!
friendly, professional and knowledgeable staff