Efficient, easy and great service. Our onboarding lady Ana was so lovely and informative. Really pleased overall.
Lili
28 Dec 2022
Efficient, easy and great service. Our onboarding lady Ana was so lovely and informative. Really pleased overall.
Everyone was very friendly both over the phone and in person, which we think is really important because we were moving hose which is stressful at the best of times!
My first experience of using storage facilities and it’s great! So easy and all the staff are so helpful.
Everything very clearly explained. Staff very helpful and courteous. Premises clean, well-organised and efficient.
The member of the team Was exceptionally helpful and friendly, even when face d with multiple customers at once. Give that man a bonus! He did a lot more than is required as part of the job and secured my custom.
Customer service from Patrick was outstanding and explained everything without rushing through the details and seemed to really value me as a new customer.
Very helpful service, brand new storage close to home, great security etc
Simple, quick and easy instructions. Lots of security features so you feel safe leaving your belongings there. Friendly, well-informed staff answer any questions you might have.
Very professional, took time to be very clear why at we needed to do.
The team at Big Yellow in Hove, Sussex (Stephanie, Jason and Patrick) were very friendly and exceptionally helpful. They explained the storage system clearly and gave me a number of possible alternative storage scenarios. I very much appreciated their support.