Sandra and Patrick both of them are brilliant staff, very supportive, polite and friendly. Their proactive approach not only solved problems but also anticipates customer needs, going above and beyond expectations.
Great help changing rooms to a more suitable size for me with the help from Sandra! Loads of help :)
It can be stressful dealing with ‘stuff’ and paying to have things kept safe as life changes. I was pleasantly surprised about how smoothly the process went when the huge truck arrived with all my things yesterday. I dealt with Chris, who was very friendly and even made coffee for the drivers who had come a long way. I needed to upgrade my unit and this was handled with no fuss, a good price offered so that I could get what I needed without paying too much more. The facility is clean and easy to enter/leave and although I know I’m only renting it, my unit feels like mine. It’s individually alarmed and locked which gives a feeling of security. I’ll be going there quite a bit to sort through my things, so I’m glad it’s only a short bus ride away. All in all I’m pleased with the service received thus far.
Really lovely staff, very clean storage and all my stuff felt very secure!
I dealt with Sandra today who was absolutely lovely and I would highly recommend this service. The storage was not very expensive either!
From the moment I arrived everyone at the front desk was extremely friendly and helpful, going above and beyond, and were really understanding as we’d had a terrible moving van experience. Cannot recommend enough. They were also able to put me in contact with trusted local movers for when I take my items out of storage.
kelsey was very helpful and a delight to work with.
Really nice facility. Very clean. Staff (Kelsey and Patrick) are absolutely lovely and really helpful.
Great storage unit, Patrick was lovely and very helpful :)
The team at Big Yellow Hove are fantastic. Sandra was incredibly accommodating and took the stress out of a big international move. The climate controlled facilities are spotless and modern. I feel secure leaving my belongs here. Thank you! Highly recommend this location.