Quick, easy service, very helpful customer support.
Jaime
21 Apr 2022
Quick, easy service, very helpful customer support.
Customer service is brilliant, can't fault it. The process was seamless and everything was made very clear.
Service from staff
Incredible service!! First of all the service is incredibly efficient, easy to use, accessible and accurate for room measurements. Also Timothy was so kind so helpful and honestly made the experience not only smooth but he was so joyful that it was just fun. Thank you so much to him.
Price matching offer and convenience
Everything - follow up call from the initial booking, flexible on moving check in date and a very thorough, friendly and smooth check in.
Very clear information. Friendly staff. Clever and secure system. Worked for our needs.
Sign up and check in process has been very well thought out. Online check in was well designed. Good usability. Contract was clear and well divided up. Documents were neatly delivered by email Phone follow up was scheduled in and carried out. Overall I was very impressed with the process.
Excellent service every time I've had contact with big yellow. It was a smooth checkin and I was also able to get a price match!
Quick, easy and affordable process. The storage unit was very clean and staff very friendly