Sign up and check in process has been very well thought out. Online check in was well designed. Good usability. Contract was clear and well divided up. Documents were neatly delivered by email Phone follow up was scheduled in and carried out. Overall I was very impressed with the process.
Excellent service every time I've had contact with big yellow. It was a smooth checkin and I was also able to get a price match!
Quick, easy and affordable process. The storage unit was very clean and staff very friendly
Friendly, easy, quick communication - spot on! In particular, Samrawit Hagos great.
Had a very good initial experience, Tim and James were excellent in showing me the site and going through the initial steps to use the unit
Ana Freitas is the most welcoming, helpful, patient and caring person you are so lucky to have her. Ana is a true credit to your company.
Samy was the lady who was helping me with all the onboarding. She was amazing. Very helpful and really warm. My experience on day one was great!
Timothy was quick to work through the people he was working with (who were ahead of me) and then sorted out my check-in easily.
Very well
Ana Freitas has been great and supportive, with thorough communication.