Customer reviews for Kings Cross Self Storage

Roger did a good job

We have amazing experience with help and clear instructions from Roger. Roger has amazing and welcoming support!!!!!

She’s super nice, mercy, warm and helpful!

Really lovely and helpful

Mercy was lovely and helpful

Mercy has been absolutely amazing in helping me in fulfilling my storage needs at Big Yellow Storage in Kings Cross, she couldn’t have been more helpful, friendly and knowledgable. An absolute star and a wonderful employee! Thank you, and give her a raise!

very nice service， friendly staff

Amazing staff, so helpful, great experience all round

Amazing amazing staff, I was running so late to check in and had less than 30 min to check in and they still helped me and checked me in so fast. Mercy, Jeff, and Roger are the sweetest people and so helpful in every way

I want to say a huge thank you to Roger at Big Yellow Kings Cross for his outstanding customer service. From the moment I walked in, he was incredibly welcoming and professional, and he went above and beyond to make the whole process smooth and stress-free. He took the time to explain every option clearly, answered all my questions with patience and genuine care, and ensured I felt confident and fully supported. It’s rare to find someone who truly takes pride in delivering such exceptional service — Roger is a credit to Big Yellow and made the experience first-class. Highly recommend — thank you, Roger!