Customer reviews for Kings Cross Self Storage

Roger is amazing. Very happy with the customer service and can’t recommend big hello self storage more. Thanks to a great time we’re very happy.

Very helpful staff, helped me with all questions with quick responses - thanks all!

Super easy process to get everything set up. The facility is clean, modern, and well organised. Roger was extremely helpful and even moved me to a better-shaped storage unit, which made arranging my things much easier. Highly recommended!

Thank you Roger for such an outstanding assistance! Very quick and efficient I couldn’t ask for more

Roger’s fascinating, come to him please!

Rodger was absolutely amazing! So helpful on move in and move out day! He had such a helpful and positive energy! I will definitely be using this place if I need to!

I had such a positive experience at Big Yellow Kings Cross. Incredibly efficient and easy to get set up and the site is immaculate. All of the staff are really helpful. Big thank you to Jeff who helped me throughout the whole process. Everything was explained to me extremely well and really reduced the stress of me moving back home to NZ. I would definitely use Big Yellow Kings Cross again 🤗

Super easy access, great facility and fair prices, staff is very professional, roger was very helpful and made sure i understood every step of the check in and gave me every info needed. I suggest

I recently visited “Big Yellow Self Storage “ to arrange a storage unit and was assisted by the receptionist Roger ! The whole experience was excellent. He was not only friendly and patient . also took the initiative to explain the different storage options and provided highly professional recommendations based on my needs. Throughout the process, Roger communicated clearly and worked efficiently, making everything smooth and straightforward. I am very satisfied with the service he provided, and it has strengthened my trust in “Big Yellow Self Storage” There was also a young lady whose name I didn’t catch. She was very sweet, friendly, and she assisted me on Saturday… Many thanks Roger ! — highly recommended!

Great service. Roger was extremely efficient and patient. He took time to explain everything fully. He was professional and friendly:)