Customer reviews for Kings Cross Self Storage

Amazing staff, so helpful, great experience all round

Amazing amazing staff, I was running so late to check in and had less than 30 min to check in and they still helped me and checked me in so fast. Mercy, Jeff, and Roger are the sweetest people and so helpful in every way

I want to say a huge thank you to Roger at Big Yellow Kings Cross for his outstanding customer service. From the moment I walked in, he was incredibly welcoming and professional, and he went above and beyond to make the whole process smooth and stress-free. He took the time to explain every option clearly, answered all my questions with patience and genuine care, and ensured I felt confident and fully supported. It’s rare to find someone who truly takes pride in delivering such exceptional service — Roger is a credit to Big Yellow and made the experience first-class. Highly recommend — thank you, Roger!

Worked with Roger very polite and helpful, interacted me amazingly

Roger was super helpful

I had a very good experience at Big yellow storage kings cross! Selene at the check in and Roger at the check out were both super helpful and made sure that everything was done in the best possible:))

Very easy getting started and moving stuff in! Many thanks to Selene 🙌

Roger is amazingly kind and welcoming! This is my second time using the services and everything is still perfect

Roger has been very cooperative with the checkout process!

Great experience dealing with Shaz. He was informative and patient with all the questions I had. Would defo recommend!!