Customer reviews for Kings Cross Self Storage

Roger and Selene are great, always welcoming when we come in the building and able to answer our queries and issues. Would come back

What a lovely welcome from Roger and Selena ! Very efficient, quick and warm Very appreciated while moving is usually quite stressful ✨🙏🏻

Staff are incredibly friendly and supportive. Joe and his team are always on hand to help out especially Selena and Roger.

I’ve been with Kings Cross Big Yellow for 18 months, the service is absolutely first class in every department. The staff truly make the business and it’s always a pleasure to see them when I come in, friendly, helpful and all round fantastic. A massive thank you to Selene, Shaz, Declan, Rodger, Sami (we miss you Raheem)!

Great accessibility for King’s Cross area with covered car port. Staff always lovely and excellent experience leaving with Selene

One of the best experiences with Roger, patient, friendly and very experienced!

I honestly highly recommend this storage, it is worth the money specially when you need a place to leave your things in a safe and clean space. Staff its always super friendly and right there for you whenever you might need help. A special shout out to Selene and Roger to make my leaving the unit process so smooth.

We rent 10sq and is enough for 8 suitcases and 4 medium boxes. Thanks Roger so much, he is very nice helping us move in and patiently taught us how to use the key😊

I want to extend my heartfelt congratulations to Raheem, Shaz, and Declon for their outstanding service at Big Yellow Kings Cross. As a business owner of a 24-hour reactive maintenance company, I frequently interact with various businesses and services across the city. Initially hesitant about using a newly opened location, the King's Cross team thoroughly impressed me and changed my perspective. Raheem and Shaz were instrumental in convincing me to cancel my reservation with a competitor and instead reserve both storage units and an office space, which I plan to move my business into within the next four weeks. Their exceptional attitude and communication skills exceeded my expectations, and they embody the values that the Big Yellow brand represents. I sincerely request that Raheem and Shaz be recognised for their exceptional efforts in accommodating my needs. They truly are an asset to your organisation. Moreover, Declon, who works at the reception desk, consistently provides exceptional service. He is always welcoming, attentive, and incredibly efficient, ensuring every interaction is a pleasant experience. Declon consistently goes above and beyond to meet our needs, handling inquiries and requests with professionalism. His dedication to excellent customer service is truly commendable, and I am grateful for his support in helping our business run smoothly. Thank you for providing such an excellent team of professionals at Big Yellow Kings Cross!

Great storage place! Super clean, secure, and easy to access. Roger was amazing—really friendly, patient, and helpful from start to finish. He made everything simple and stress-free. Highly recommend if you’re looking for reliable storage with top-notch service!