Customer reviews for Kings Cross Self Storage

5 out of 5 stars
572 reviews
I’ve stored my items here for over a year and I have had such a good experience. Goods were safe and always easily accessible and the staff were friendly. Roger in particular was so helpful during our check out. Highly recommend
Shoneze Jayd Ramsammy
30 May 2025
Roger was super helpful!! He explained everything to us in detail and answered all of our questions. Great service and experience at Big Yellow Self Storage Kings Cross!! 10/10 recommend
Sofia C
30 May 2025
Roger is really good.He is very kind and helpful.
WEISHENG ZENG
25 May 2025
Big yellow is amazing and what they do as well! Roger has been a great help throughout my journey from opening the unit to closing process and made it a very smooth transition for me. Definitely a 10/10 experience
Linisha Seth
25 May 2025
Love the service. Roger is very professional, and he gave me lots of useful advices when coming to decide which storage unit I should get :3
TL
24 May 2025
Great service by Roger 5 stars. Thanks
Lidianny Leite
21 May 2025
Fantastic experience at this place. Was amazed by how quickly my situation was sorted - within two hours of calling to ask about availability, all my stuff was stored. The staff here are wonderfully friendly, and the sales rep, Roger, clearly explained the different options and helped us choose the appropriate size room for our stuff. There are several security measures in place as well so everything feels secure. At the end of the tenancy, I actually removed my items a week or so early and was actually refunded the difference. Amazing customer support; will be recommending to friends.
Daisy Holland
5 May 2025
Incredible service as always, Roger was excellent
Cora
5 May 2025
The whole check in process and moving in was smooth and easy. I was assisted by Roger who was very nice and helpful. I would surely recommend the big yellow self storage in King’s Cross and Roger specifically!
Livia Cesa
5 May 2025
Roger did a wonderful job for us and explained everything, showed us around and gave us the confidence we needed for our storage solution.
Benny Martini
30 Apr 2025