Wonderful facility, special compliments to Shaz, answered all the questions I had and showed me around in a very respectful and timely manner. I was a little unsure if I wanted to have my storage here but after visiting and the exemplary customer services I was sold.
Very good service and kind and efficient staff.
Selene was very helpful and welcoming, great experience so far!
the staff was so nice and kind! i really appreciate his detailed guidance and kind help :)
Great storage location, very modern but Selene made all the difference. In the midst of a stressful move she helped me so much with the storage, the check in, showing me around and answered all my questions with a smile.
The person on shift selene was amazing, super thorough and super informative. Made me feel confident in everything to do!
Rogerio and the whole team were super friendly and very helpful. I had some awkward shaped fine art sculptures that I was worried would be difficult to fit into storage. Rogerio went out of his way to show me various sizes and dimensions of units with a tape measure to find the right one and prevent having to go far up in size/price. This made the whole experience relaxing and reassuring. He also makes a great coffee!
I am a new customer at Big Yellow Storage in King's Cross and am about to move my belongings in. So far, the experience has been beyond all expectations! From the initial phone call to enquire and book a visit to the premises, to the times I’ve been there for more information or paperwork, the service has been outstanding. I had the pleasure of dealing with Shaz and/or Sami on all occasions, and I have to say their approach is both refreshing and incredibly positive. They are friendly, knowledgeable, efficient, and helpful in every sense, always putting the customer first. I felt genuinely valued as a customer every step of the way. Moving can be a stressful process, but both Shaz and Sami made it easy and completely stress-free for me.I would highly recommend Big Yellow Storage at King's Cross to anyone looking for storage solutions.
Staff are really friendly
Friendly staff, tidy storage, good offers