The staff (Shirin) was accommodating and transparent about what was on offer. Although not the cheapest, we got a great deal; the facilities are clean well-kept and easy to access, as in the availability of trolleys and other resources to help move things around. They are secure, and processes are tight. Most important for me personally, the staff are superb!
The staff at Kingston North facilities is just awesome. Always willing to help, to solve any doubt you can have, always listening your needs and giving the best possible solutions in regards time, price and efficiency. Shirin, Csaba & Nick are great assets for the company.
Shirin and Chaba are great people and great staff. They are very polite and very helpful The facility is well-designed and clean.
Amazing customer experience & experience
Service of the staff
Excellent communication with Nick and his staff members. Helpful, clear and precise instructions and an excellent all round approach to customer service.
Nick was very professional.. great customer service .. very helpful with all indications ..
Everything. Kind and forthcoming personnel, cost within my budget (for now), assistance and support towards facilitating my new custom with the North Kingston location. Let us hope all the pleasant and enjoyable aspects of the service will not fade or cease...
Very good facilities, location, parking, ease of access and cleanliness. Most amazing, extremely helpful, friendly efficient staff from day one. The support we received from Csaba especially was second to none, he went out of his way to accommodate us and to advise and provide what we needed.
A good website to find initial info about Big Yellow then very helpful staff at our local Big Yellow to answer questions and show us the room sizes so easier to visualise how our belonging will fit in and the best size room for us.