The team went out of their way to understand my storage needs and find the optimum - and most cost effective - solution.
Peter
9 Feb 2024
The team went out of their way to understand my storage needs and find the optimum - and most cost effective - solution.
Clean space, staff helpful and friendly
Very slick operation
Perfect service, knowledgeable, helpful and nothing was any trouble, a really good experience, thank you to an excellent team
This team go above and beyond on every occasion, especially Shane and Csaba. They are incredibly helpful, thoughtful re every little detail and nothing is a problem for them. They are professional, positive and made what was a stressful situation enjoyable. Incredible - they are a credit to the firm and they deserve HUGE KUDOS ! I will be recommending you to everyone i know - keep up the great work!
Friendly, welcoming and knowledgable staff.
Great facilities. Customer service was incredible. Shane and Csaba helped at every stage with clear, concise information in a friendly and welcoming manner.
Organised checkin in advance to facilitate late access on my “move in day”
Everyone I spoke to in the office, Shane in particular, was friendly, prompt and re-assuring about the whole process. They chased me when needed but I never felt like I was being hassled. Csaha and Shirin were also fantastic to deal with.
Shane at the new North Kingston Big Yellow was FANTASTIC! I was under real time pressure and he onboarded me and sorted out my storage super-fast, with great care and friendliness. He’s an absolute credit to Big Yellow and his professionalism should be recognised and rewarded.