Shirin who I dealt with regularly was so helpful and friendly. It was a stressfull time and she made it a little easier. Just had to arrange a one off late access visit for final bits in, I called and left a message. Isobel (?) called me back promptly and was also a credit to you
Very helpful & friendly customer service
Everything was really straightforward. We were shown around different size storage units we chose the one that suited us and given a price which we were happy with .Csaba explained everything to us.We filled in the form online came back the next day to get keys for storage unit.Shane looked after us today again everything was straight forward. We would just like to say what excellent service Csaba and Shane gave us. Thanks Barry and Angie
Good modern facilities, very clean, great staff
Initial email contact with the manager Shane was helpful and clear. When I visited the Kingston North branch Csaba was extremely helpful and went through several options with me. When I visited again to sign up for a unit Shane and Shirin were again very helpful in the admin and explanation of access etc.
Excellent attention and welcome
Very professional service. Shane was very helpful and friendly, and made the whole experience seamless. The Kingston Richmond Rd branch also looks and feels very slick.
I would like to say that Csaba was extremely helpful, his approach from beginning to last day of hiring the storage,was professional and his communication was clear. He did answer all my questions and made whole process simple .
Shirin was helpful and informative at the Kingston Big Yellow office. We received a very good deal on the storage we required. She couldn’t do enough for us and was so friendly, polite and professional. She took us through all the details in relation to the size and time we needed. Highly recommended!
Very quick, efficient and friendly service Open to negotiation and finding the right deal The space is clean, safe and easy to access