Customer reviews for Leeds Self Storage

Great communication, organization, efficiency

I was kept informed every step of the way by phone and email. Checkin was simple and very friendly

Such an easy process, the staff are brilliant, patient and informative. Nothing was too much trouble.

Great customer service at check in

Extremely friendly and helpful staff

Very professional service, space for my belongings was available immediately. Online registration was user-friendly. Service when I arrived at storage facility was excellent, extremely helpful staff. I have easy access to my belongings. Excellent value for money.

Very friendly and organised

TJ and Maz were superb in explaining everything and making sure I understood all the terms and conditions and also the ways to access the storage. They are jewels for this company! They excell in customer service, patience, empathy and friendliness enhancing my experience.

The customer service was excellent. I had phoned with a query prior to check-in which was dealt with easily. I also found the 'welcome' experience very clear. TJ was very welcoming and provided clear, helpful information.

Big Yellow staff always make sure you are choosing the right storage room and always welcome you with a big smile.