Extremely friendly and helpful staff
Lewis
18 Feb 2024
Extremely friendly and helpful staff
Very friendly and organised
TJ and Maz were superb in explaining everything and making sure I understood all the terms and conditions and also the ways to access the storage. They are jewels for this company! They excell in customer service, patience, empathy and friendliness enhancing my experience.
The customer service was excellent. I had phoned with a query prior to check-in which was dealt with easily. I also found the 'welcome' experience very clear. TJ was very welcoming and provided clear, helpful information.
Big Yellow staff always make sure you are choosing the right storage room and always welcome you with a big smile.
Explained details really well staff very friendly & profesional.
very helpfull and efficient
Customer service is always on point, no question is ever too much to be answered, the staff always go above and beyond for you, the storage itself is always clean and the entire process from start to finish is always easy to complete, easy to manage and I’ve used you three times based purely on how I was handled the first time
All the process was easy and the workers were really helpful and kind.
Great customer service and great help and showing us around the build and how to access to are unit as well