Customer reviews for Leeds Self Storage

I had a very good experience, the Guy that booked me in, forgot his name but was amazing. I couldn't have wished for a better service.

Very well Super easy Super soeesy Had everything you could think of

Sam was really helpful and managed to get us all set up and ready to move-in!

Brilliantly no complaints are all, staff friendly explained it all

Easy to get quote on line. Follow up call not pushy but explained process, made sure understood process etc and reservation made. Web site is simple to use and on line check in clear inlcuding what to bring for ID etc Staff at reception have ALWAYS been really good. Very friendly quick and efficient. This time round they excelled even more as I had the journey from ***** from london which meant we arrived much later than expected so they gave extended access for the evening to help out. This was so kind and made a real difference as we managed to get one car load moved that evening leaving final 2 car loads the following day. To do it all in one go would have been pretty grim given everything else we had to do .

On the initial call with Simon after I had done an online quote, Simon was really helpful and explained everything really well.

Never used any storage facilities before ever!!! So when I made the first telephone enquiry to your Leeds Branch it was a big thing for me. However, I should not have felt worried or concerned in any shape or form from my initial telephone conversation with Glynn who was absolutely brilliant in explaining how the system works, cost involved etc to the on-line booking in system which was very easy to use and follow. To actually coming down to book in on our chosen day to whom we were greeted by Tannita - she also was absolutely brilliant, lovely to speak with very efficient and extremely good at explaining the entry system to us even patient at having to explain to us twice :) Cannot sing the praises of this wonderful team you have at Leeds they are a credit to The Big Yellow Self Storage. Well Done Team Leeds

Very good

I called for a general quote and instead of matching a cheaper quote I received from another company, the staff member just cut to the chase and offered me his cheapest price as I was due to move my things into storage that day, he didnt want to waste my time. I found out later that this was by far the best price I could get and for the quality and security of their storage place, I'm one happy girl! The staff are very friendly and ensured I understood every part of the agreement I was signing up to. Never thought that my moving day would be so hassle free but thanks to the staff, it was !

Pleasant, polite, helpful, welcoming, cannot ask for more considering i've never used Big Yellow before. A+++