The staff were very friendly. However, I was told I would receive a 15sq foot unit. The unit I got 34K was a lot smaller. It may have been 15ft high but certainly not in depth. Consequently, I couldn't fit everything in which rather defeats the point in booking a unit at all, however polite and friendly the staff may have been. So overall I do not feel the service I paid for has been provided.
They were great. Lock up was quite far away though
Polite efficient check in.
Glyn & Marriane where fabulous. They made everything easy. Going extra mike.
pleasant staff, very helpful - this was short notice and the staff were helpful and understanding. made all this very easy and 8 weeks discount is a bonus!
Extremely helpful and polite. All very easy, nothing is too much trouble and always on hand to answer questions. (Glyn at Leeds)
It was very simple to set up. The young lady I spoke with gave great advice on the size storage I'd need. The price breakdown made everything easy to understand & their were no sneaky hidden fees
Fantastic service by Marianne and Simon. Quick booking in, friendly approach and everything about storing with Big Yellow explained, nothing was hidden in the small print! They let us get on with what we needed to do. Brilliant service!!
Very friendly helpful staff
Very professional and courteous, knowledgeable in what I wanted and when I wanted the room,online check in made the experience quicker. Was greeted by marianne and shown room and paperwork done in a prompt manner.