Extremely helpful and polite. All very easy, nothing is too much trouble and always on hand to answer questions. (Glyn at Leeds)
Jane
2 Aug 2017
Extremely helpful and polite. All very easy, nothing is too much trouble and always on hand to answer questions. (Glyn at Leeds)
It was very simple to set up. The young lady I spoke with gave great advice on the size storage I'd need. The price breakdown made everything easy to understand & their were no sneaky hidden fees
Fantastic service by Marianne and Simon. Quick booking in, friendly approach and everything about storing with Big Yellow explained, nothing was hidden in the small print! They let us get on with what we needed to do. Brilliant service!!
Very friendly helpful staff
Very professional and courteous, knowledgeable in what I wanted and when I wanted the room,online check in made the experience quicker. Was greeted by marianne and shown room and paperwork done in a prompt manner.
It is efficient, the personnel are very friendly and helpful.
Both Sam & Simon were very friendly and helpful. They made the whole process as painless as possible. Well done and thank you
The customer service from Sam and Glyn was great, the price of storage is competitive and the location is really convenient. Only thing I would like to see is opening hours until 8pm as we were caught out at 10 past 6 yesterday
The customer service was excellent. I was served by Sam, he was helpful and friendly. I enjoyed my interaction with him and he made me feel welcomed and at ease with the whole system. The room was as advertised and was also clean and in good condition.
it is cheaper to store with other companies unless you have your own van or a car that has a lot of space.