Overall the service was good, the staff were very good at providing all the guidance needed, the only thing that was slightly annoying about the experience is my own lock hasp was too thick to be used on the doors and there was no way to check this before hand.
From start to finish the customer service was fast efficient and professional. Marianne was very informative and has a very pleasant business manner.
We received a call just after I reserved the space from a caller who was friendly and professional, and who explained all the basics such as timings, opening hours, additional services and price. Prior to arriving at the site, and after completing the self-check-in, we got a call from Beth who was also friendly and professional. Once we arrived we were also greeted by Beth, who could not have been more helpful, informative and friendly. As a staff member she is definitely a credit to your company, and we would be happy to make recommendations to others based on our experience so far.
Very proficient and professional with a friendly slant
EXCELLENT
It was good they left us alone to get on with the move in, we felt like it was our place and we were happy to be there.
Excellent Service, knowledgeable staff - highly recommended!!
Simon is a great asset to your team, very approachable
All information was clear and followed up with an email. Walk through of store to my locker so I understood the process and what I needed to do. Security explained and insurance arrangements.
very good