Customer reviews for Leeds Self Storage

We were very dissapointed that on the day we went to store our belongings with you the 1st van load we had to wait over 1 hour to be able empty this due to other vans parking diagonally and blocking the entrance. Things got worse with the 2nd van load as this was nearly a 2 hour wait for us. It was very dissaponiting to see that the staff didn't appear to be doing much to help us. We were storing our belongings with you as we were moving house and due to delays at your storage place we are still waiting to find out if we're are going to be charged extra monies by our solicitor. Good location and security at the unit but needs much better organisation.

Since using the big yellow storage company, I have found the whole process, easy and straightforward. For the staff nothing is too much trouble and helped me with my storage needs. I thought they were excellent at price matching and getting the right deal for the customer.

My only suggestion would be that the normal opening time should be 7am as I find 8am too late as I like to be on my job by 8am .

What a great business. I needed to store some things from the house. The Leeds team sorted me the right space and a man and van to come and collect it for me.

Staff were very helpful and the whole thing is easy to use and perfect for what we wanted

Really good helpful staff made everything very easy fo us. Clean good space.

We needed to find storage quickly having sold our holiday home. From the first phone call, Big Yellow were great- very helpful, great advice and first class customer service. The room is excellent and access is easy and flexible. Packaging materials were really good too and competitively priced.

From my first phone call to Big Yellow I was impressed by the assistance given from Reception Staff. This continued through my first visit to the facilities with a very friendly courteous greeting and very helpful offers to make sure the service was specifically tailored to me needs. Keep up the good work.

Great space but the door to my unit could have been wider so as to open up the space. But apart from that all good!

So easy to store and access at anythime was great.