Customer reviews for Leeds Self Storage

Really good helpful staff made everything very easy fo us. Clean good space.

We needed to find storage quickly having sold our holiday home. From the first phone call, Big Yellow were great- very helpful, great advice and first class customer service. The room is excellent and access is easy and flexible. Packaging materials were really good too and competitively priced.

From my first phone call to Big Yellow I was impressed by the assistance given from Reception Staff. This continued through my first visit to the facilities with a very friendly courteous greeting and very helpful offers to make sure the service was specifically tailored to me needs. Keep up the good work.

Great space but the door to my unit could have been wider so as to open up the space. But apart from that all good!

So easy to store and access at anythime was great.

Just a note to say how helpfull and obliging all the staff were during what was a very sad and stressful time for me [ my stuff contained my late wifes belongings also]. The depot is perfect in every aspect and much thought has obviously gone into things . Would'nt hesitate to recommend it to family and friends. [ I'm grateful for the help with the offsetting of VAT for a while ] Kind regards Paddy Mosley

Do not use if you are in a hurry. I checked in online to save time but it still took about half an hour in store to complete check in. Far too long. Would not use again.

Dealt with in a courteous and professional manner.

Using Big Yellow storage, for the first time was a very good experience. The staff confirmed many times with me, that my belonguins are maintained safe. I felt very impressed with the security facilities and the storage space went beyond my expectations.

The two people I spoke to were very helpful, and talked me through all the stages. The space I booked was a bit small for the price I paid, but they do refund you the money for the time you don't use it. Location was a bit out of the way, but not too far away from the city center. Fantastic security measures, was very happy with this aspect.